We Make Business

Personal

A CVS focused product supplier & sales agency.

Over a hundred years of proven experience, Shuster Group brings an unparalleled commitment to our client’s success and proven marketing strategies that optimize opportunities.

Complete support at all stages of business development for both branded and store brand segments.

Results driven, your success is our success as a long-term added value partner.

Our Introduction

Welcome to the
Shuster Group

Jim Shuster, founder and President, is the son of Dr. Herbert Shuster, founder of Shuster Labs, the foremost recognized authority on private label quality and innovation throughout the Retail Industry worldwide.

Complete support at all stages of business development for both Branded and Store Brand segments.

Results driven, your success is our success as a long term added value partner.

A team that is 100% dedicated to your success with CVS.

Our Services

What We’re Offering

Inventory management

Deduction resolution

Promotional scheduling

Bid consultation and advice

Project management

Planogram event prioritization

New item proposal negotiation and consultation

Presentation preparation and guidance

Process management

Our Unique Advantage - Highlights

Go to Resource to CVS Teams on Natural Channel to CVS Health crossover

We work closely with CVS to create innovation in Store Brands which keeps the new item pipeline full

Ongoing Market Visits – store checks with CMs and leadership in many categories to identify market trends and opportunities

We developed our own exclusive Supplier Review Events called “Supplier Review Events” for key front store categories; health care/ personal care/ beauty/ consumables

A Dedicated Team

Jim Shuster

Founder & President

John Scardera

Executive Vice President

Innovation/Business Strategy

Joe Furtado

Vice President

Store Brands

Keith Greene

Senior Director

Analytics/Business Development

Sue Owens

Senior Business Manager

Branded Healthcare & Consumables

Michelle O'Mara

Business Manager

Stephaney Farrell

Business Manager

Robin Kardane

Financial Account Manager

Samantha Lamothe

Associate Business Manager

Promotional Planning

Deidre Woloski

Business Support Manager

Promotional Planning/Deductions

our culture

We value and cultivate Supplier/Retailer relationships. Collaboration is at the core of what we do every day. We are constantly striving for all parties to win and succeed.

history

We have a long proud heritage

Dr. Herbert Shuster

Partners Testimonials

What Our Partners Are Saying

"The Shuster Group...is an integral partner on the CVS Business for Glanbia Performance Nutrition. We have significantly grown our brands, both top and bottom line over the years through a strong commitment to excellence. Jim and team leverage their strong relationships and thought leadership for mutually beneficial outcomes, no matter how big or small the challenge may be, We truly enjoy working with them and consider them to be an extension of our team!"

"Shuster Group... one of the most elite and knowledgeable partners we've ever worked with. Our relationship has spanned over a decade, and has garnered the highest level of respect, growth and friendship."

"Shuster Group is the reason why we have such a great relationship with our customer. Each member of this team is dedicated and professional. We consider Shuster Group as an extension of our own company, and they also make us feel as part of their own family as well."

“The Shuster Group Team operates like an extension of our team. Their expertise at CVS, fueled with their industry knowledge, brings invaluable thought leadership that helps us be a better supplier!”

“Our partnership with the Shuster Group started 15 years ago and has grown significantly in size, relationship and scope. The team is constantly looking out for our business, pushing for bigger opportunities, and leveraging and growing relationships within the building. Most importantly the Shuster Group operates with high ethics and integrity allowing us to win business the right way.”

the future

We are investing in the future

Growing staff for future needs
Increase analytical support
Continue to build sales support team
Data technology driving to paperless
Expand expertise in data services
Syndicated data
CMG
Extracare (Precima)
Amazon & Omni Channel Insights

Industry

Our Specialization

More than ever, our industry continues to evolve and change. We, at Shuster Group, are uniquely positioned with our suppliers and CVS to grow your sales and relationships.

Gallery

Latest From Our Gallery

Our offices

Our Headquarters is a hub for clients

2213 Mendon Rd, Woonsocket, RI
Directly across from CVS Corporate Campus
Building totally renovated
State of the art office automation
Conference Rooms for Client and on-site CVS Meetings
Kitchen with Coffee Bar

Job Opportunities

We Are Always Looking For Talent

Here at Shuster Group, we offer the best opportunities for employment with secure working environments. If you are interested in joining our team, click on the link below!

LOCAL COMPANY

We are a local Rhode Island company

Being local is important to the day-to-day support allowing for impromptu meetings and interaction with CVS Health.

At a moment’s notice, the Shuster Group Team can be at CVS to deal with any important issues that arise.

All Shuster Group team members are local. This is convenient for all of our partners.

Committed Partnership

We are a commited CVS partner

Industry events we attend:

brand development

We have extensive store brand expertise

Development from concept to shelf

Product: We provide innovative product ideas that expand your business
Process: We understand the process from top to bottom
Presentation: We use data to formulate presentations to make the case for product development
Coordination: All elements of the product development; label design, quality assurance, documentation
Category Knowledge: Understanding expectations and how our clients approach the business.
Managment: Ongoing management of the business for continued sales growth.

efficiency & Productivity

We keep things moving in the right direction

Inventory management
Deduction resolution
Promotion scheduling
Bid consultation and advice
Project management
Planogram event prioritization
New item proposal negotiation and consultation
Presentation preparation and guidance
Paperwork management

building strategies

We have the analytical knowledge

Filtering through multiple data sources to build strategies and actionable plans that drive superior results

Decoding patterns, trends, themes, and connections in information to develop innovative ideas and solutions.
Access to over 74M CVS ExtraCare customers' purchasing behavior patterns and history, including competitors' data.
Visibility and understanding of your customer and competitors' baskets, affinity products, promo sensitivity, loyalty/exclusivity, trail & repeat rates and much more.

getting results

We take data to actionable results

Data to results/action = our unique position and
experience with CVS allows us to use the data
mined to achieve actual results and business actions.

Being uniquely experienced and positioned at CVS allows us to provide advice and guidance that no other team or broker can replicate. We are positioned across the Front Store to completely understand opportunities and resolve problems as they arise.

Account knowledge beyond others…important as it relates to issue resolution and partnering.

Meetings with Sr. Management regularly to understand the big picture opportunities as well as all possible business drivers.

communication

We are in constant communication

Senior Leadership
Merchandising
Health Hub
IQP
Inventory
Quality Assurance
Innovation Team
Accounts Payable/Post Audit OTCHS